on hold messaging

On-hold Message Recording

Quick Overview

The use of on-hold messaging for your customer’s on-hold experience can keep them attentive with engaging, brand-driven content. Now is a great opportunity to educate, promote social media, provide company history, or announce new products and services. Some key on-hold suggestions are to include: directions, office hours, contact information, website, and email address. A caller who is engaged is more likely to stay connected!

You get:

  • A professional voice talent to convey your message
  • To select from a music library offering various styles and themes
  • Up to 15 messages to be played in short (7-10s), medium (12-15s), or long (20s+) intervals
  • Audio files produced in a choice of the following formats; aiff, wav, mp4 or mp3
  • 24/7 online access of your order for up to 12 months so you can download as needed